A Business Impact Analysis (BIA) study is conducted to quantify the impacts from
unplanned events on revenue, the company brand, customer service and any other key
performance measurements. BIA's not only point out critical areas of the organization
but also help management determine where best to focus recovery planning efforts
and investments in business resiliency. BIA's typically include all lines of business
with the goal of prioritizing business functions and capturing cross functyion dependencies.
BIA deliverables typically include:
- Potential revenue loss captured by site, line of business or both
- Potential hard costs each line of business including:
- Lost productivity
- Regulatory fine
- Penalties for missed SLA's
- Intangible impacts for each line of business including:
- Customer service
- The organizations brand
- Employee well being
- Staff recovery requirements over time captured by facility and line of business
- RTO/RPO for critical applications captured on a line of business basis
- RTO for the line of business itself (may vary by site and function)
- Recommendations for improvement on a line of business and facility basis
Our BIA studies are defined in individual Statements of Work (SOW) and can range from a
comprehensive BIA covering all business units to focused BIA's targeted at specific high risk areas.
If your unsure of the potential impacts to your company,
contact us for more
information on how we can help.